Customer Care

Finger size guide?

To determine your ring size, do the following-Use a piece of string or dental floss and wrap it around the base of your finger:

  • Use a pen to mark the point on the string where the end meets.
  • Use a millimeter ruler to measure the string.
  • Choose the closest measurement to the chart above to find your ring size.

Tips for best result:

  1. Allow enough room to accommodate your knuckle
  2. Bear in mind, different fingers on the same and the opposite
  3. Hand may have different sizes. Therefore, measure the specific finger on which you are planning to wear the planning.
  4. Measure your finger at the end of the day when your finger is likely to be largest.

We are contactable Monday – Friday from 9am to 5pm.

We are contactable Monday – Friday from 9am to 5pm.

What is AMERO product Made of?
Amero is made of 750/18K and 700/16K of fine gold, We produce only pure gold jewellery and never produce gold coated jewellery


How to buy the products?
You can find our products from well-known gold stores around you. Just DM us your location and we will inform you about our partner store in your area.


Is there a certificate for the products?
There is no special certification from us for AMERO product. The originality proof for our products is with AMERO stamp on the product.


How much does it cost?
We don’t have a fixed price as gold fluctuating price. We can only give information about the grams of the product, for price you can ask directly to our partner store.


Is it sold online?
You can purchase our products online. Just hit us a DM for the nearest online store.


Can it be shipped out of Jakarta?
For our partner store thas has an online store, they can ship to all over Indonesia.


How to identify the authenticity of your AMERO Jewellery?
CERTIFICATE OF AUTHENTICITY (COA) Every handcrafted piece of Amero jewellery comes with certificate of authenticity. This certificate guarantees the product you are receiving is an authentic gold jewellery and made with greatest care.


How To Spot Amero’s Original Products

1. Every Amero’s jewelry has a distinctive brand stamp AMERO 750 (75%) or 700 (70%)
2. Amero only produces jewelries with 750 and 700 of gold
3. Amero’s pieces have its gold and shiny rock reflection that stands out
4. Amero’s pieces can only be purchased through our official store partner
5. Kindly contact us for further information of your Amero’s originality
6. Amero only produces jewelries with the highest gold/carats in regards of investment value based on international standard
7. Amero never produces gold laminate pieces
8. Amero’s brand and logo are patented under the Indonesian trademarks by Directorate General of Intellectual Property
9. AMERO is very luxe and elegant because we consistently innovate in delivering the best designs and quality made by expert artisans.

We are contactable Monday – Friday from 9am to 5pm.